Please note that we are accepting applications by the end of this week...rush. Qualified applications only to submit resume: Nlopez@goodwilldenver.org
Title: Manager, Contracted Programs
Reports To: Director of Youth Services
Division: Workforce Development
Department: Youth Services Programs
FLSA: Nonexempt
REASONABLE ACCOMMODATION
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
ESSENTIAL JOB RESPONSIBILITIES
1. Ensures that contract operations are in keeping with the latest research and best
practices in the field.
2. Provides regular and thorough program monitoring to provide for successful
implementation of all contracted programs as directed by the Director of Youth
Services through records reviews, reporting processes, staff meetings, direct
observation, and other strategies. Oversees contracts according to guidelines of the
individual contract.
3. Stays informed on any policy, procedure, or activities that affect the program.
4. Provides highest priority to the Youth Opportunity Services contract and staff
management.
5. Maintains records & thorough case notes of contracted programs in compliance with
Goodwill policy.
6. Recruits, trains, and supervise staff and ensures that their work is appropriate,
effective, and in compliance with all applicable policies, procedures, and legal
requirements.
7. Develops and implements recognition events as is necessary for contracted
programs.
8. Develops one new expansion contract annually.
9. Oversees and manages relationships with partner organizations and ensures their
interactions with staff and program are appropriate, effective, and in compliance with
all applicable policies, procedures, and legal requirements.
10. Keeps the Director of Youth Services informed of unusual and/or crisis situations as
they arise.
11. Completes and submits all required monthly program reports, ensures completion of
monthly reports, and manages contracted programs within budget limitations.
12. Develops Memos of Understanding as required.
13. Serves as the representative of Goodwill Youth Services contracted programs in the
community and engages in community outreach, resource development, and
networking activities in order to grow and market the program.
14. Builds effective linkages and positive working relationships with community partners,
service providers, and collaborating agencies.
15. Works with Goodwill staff to successfully implement contracted programs.
16. Delivers presentations to businesses and community organizations as needed to
inform of contracted opportunities.
17. Constantly communicates with teachers, administrators and contractors to allow for
the success of the contracted program.
18. Works closely with Manager of Quality Assurance to oversee fiscal spending and
financial monitoring of contracts.
19. Participates in staff meetings.
20. Builds and maintains effective quality working relationships with internal and external customers. Acts with customers in mind and is dedicated to gaining their trust and meeting their expectations. Uses effective written and verbal communication. Uses good interpersonal skills treating everyone with dignity and respect. Immediately advises supervisor of significant and unexpected problems. Promotes and demonstrates teamwork and cooperation.
21. Completes assignments, projects, reports, and paperwork accurately and timely.
22. Safeguards all Goodwill property including donated goods. Reports any incidents of theft or unauthorized possession/removal of Goodwill property.
23. Follows all Goodwill policies and procedures. Follows safety rules and regulations. Acts safely at all times.
24. Supports the best elements of our corporate culture while making culture change.
Open to and supportive of new ideas and process improvement of systems and
procedures.
25. Drives on company business.
26. Works flexible schedules, overtime, weekends and holidays if required.
27. Performs other duties as assigned.
ENVIRONMENTAL CONDITIONS
Inside Environmental Conditions: Protection from weather conditions but not necessarily
from minor temperature changes. The noise level in the work environment is usually
quiet.
ESSENTIAL REQUIREMENTS
Education and/or Experience: Bachelor’s degree (B.A.) from a four-year college or
university and two years related experience and/or training; or equivalent combination of education and experience. Bachelors degree in Social Work, or related field preferred.
Experience with volunteer/mentoring programs preferred. Excellent oral and written
communication skills. Computer skills to include Microsoft Word, Excel, and Internet
Research. Must have the functional and technical skills to perform the duties and
responsibilities. Ability to work in a fast paced environment with frequent short
deadlines and regular instances of critical or unusual situations.
Certificates, Licenses, Registrations: Must possess a current Colorado driver’s license.
Ability to drive on company business. Ability to be insured by organization's insurance carrier. Ability to pass a criminal background investigation.
Physical Requirements (Sedentary Work): Lifting and Carrying negligible pounds
constantly, up to 5 pounds frequently and 10 pounds occasionally to raise objects from a lower to a higher position or moving objects horizontally from position-to-position requiring the use of the upper extremities and back muscles. Pushing and Pulling using the extremities to exert force in order to push, pull, draw, drag, haul or tug objects exerting a negligible amount of force constantly, up to 5 pounds frequently, and 10 pounds occasionally. Sitting in one location for an extended period of time. Walking and Standing occasionally. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and make fine discrimination in sound. Reaching: Extending hand(s) and arm(s) in any direction. Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm.
Visual Requirements: The worker is required to have close visual acuity to perform
activities such as operating office machines; preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; determining the accuracy, neatness and thoroughness of work assigned.
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